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crm

How to build a customer experience strategy and why

CRM

With a crowded marketplace, it has never been more essential for companies to focus on their customers. Businesses need to be aware of what consumers value and why they value it, so...

crm

Why CRM Software is important in Sales Management

CRM

Customer Relationship Management (CRM) software is the technology used to manage your business' interactions with existing and potential customers. Being a tool for managing...

erp-software

How integrated ERP can help improve the customer experience

ERP Software

It takes more than just the product, branding or loyalty to retain a customer. In our technologically advanced environment, alongside the demands of social media, the abundance of...

crm

8 Tips for coordinating a successful B2B sales strategy

CRM

Selling to other businesses can be harder than selling to consumers for a number of reasons. Rather than emotional motivations, business buyers tend to be drawn to products through...

crm

Mapping your customer journey and why it is important

CRM

A customer journey map provides essential information for all businesses - as it maps the likely or average interaction that your customer will have with your business.

crm

Creating a winning sales process using CRM software

CRM

Having a clearly designed sales strategy is an essential foundation for any successful sales team to build upon. 

crm

Six reasons why you should have a customer relationship management tool

CRM

Before we dive in, Customer Relationship Management (CRM) is a management tool that allows your business to work more efficiently with current and potential clients, all while...

crm

Improving customer relationships with a CRM system

CRM

Better customer relationships, among other things, are one of the most lauded benefits of CRM software. While there are many different options when it comes to choosing a CRM...

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