Improving customer relationships with a CRM system
Better customer relationships, among other things, are one of the most lauded benefits of CRM software. While there are many different options when it comes to choosing a CRM system,...
The benefits of having a customer retention strategy
Every organisation understands the necessity of winning new business but makes the mistake of just focusing on it, and forgetting the importance of retention. A strong customer...
6 ways ERP systems can improve your supplier relationship management
Though we increasingly rely on technology for automation, connectivity and better data management - good business still rests on human interaction. By regularly interacting with your...
Ways to gain competitive advantage with a CRM system
Today's manufacturing sector needs to be lean. Processes must be efficient and responsive to customer demand. What's more, the flow of materials must be optimised to match incoming...
The Benefits of Using A CRM System
Customer satisfaction correlates with business success. One of the ways to maintain customer satisfaction levels is to use CRM to manage the relationship. Businesses without CRM may be...
Key Benefits for Using a CRM System
In today's time-sensitive business environment, learning to navigate commercial waters and keep pace with the competition is critical. A comprehensive CRM system is a sophisticated...
How do ERP and CRM complement each other?
In many ways, CRM, Customer Relationship Management software, is a perfect complement to ERP, or Enterprise Resource Planning software.
The Benefits of Using an Integrated CRM System?
When it comes to a Customer Relationship Management (CRM) it is important to understand how you will benefit from using an integrated system before you begin.