
Improving customer relationships with a CRM system
Better customer relationships, among other things, are one of the most lauded benefits of CRM software. While there are many different options when it comes to choosing a CRM system,...

The benefits of having a customer retention strategy
Every organisation understands the necessity of winning new business but makes the mistake of just focusing on it, and forgetting the importance of retention. A strong customer...

How to improve internal communication with ERP Software
Good internal communications can make a real difference to your business. When employees understand the direction and purpose of an organisation, they can work towards the same goals -...

8 ways to implement lean in the workplace
Chances are you've heard of the concept 'lean management' being bandied around, although you may not know entirely what it means. Essentially, it's an approach to business that enables...

Why traceability in manufacturing is important?
There are many reasons that it may become necessary for manufacturers to trace the origins of products. Traceability is highly important within the supply chain of any manufacturer, as...

Measuring ROI after an ERP software implementation
ERP systems are an excellent investment for your business, but once you've implemented your new system into your company the question of how to measure ROI might be a bit overwhelming.

Ways to gain competitive advantage with a CRM system
Today's manufacturing sector needs to be lean. Processes must be efficient and responsive to customer demand. What's more, the flow of materials must be optimised to match incoming...