The Tibbetts Group Manufacturing ERP Video Case Study

00:00:04 - 00:00:34 "When we started on the WinMan journey—and I call it a journey because it's a growth journey as well—we were selling circa 10 to 12 million pounds worth of product based on one site in Banbury, Oxfordshire. Today we're selling over 50 million, based in four key sites, with a business plan to project 75 million in the next five years."

00:00:35 - 00:01:07 "We are a global business with over 2,000 live customers selling to over 40 different countries globally, selling components to automotive, aerospace, industrial, and construction sectors. From the very beginning, WinMan was crucial to our multi-currency trading in Euros, Dollars, and obviously having the base currency in Sterling. Also multi-site, allowing each business to have different deliveries and sales at different sites, but also different legal entities that all come under one umbrella under WinMan."

00:01:08 - 00:01:45 "On top of that, we run all of our processes within WinMan—everything from sales CRM, forecasting, invoicing, and sales orders to stock management, locations, warehouse pick-pack, and goods in. As an ERP system, WinMan is an all-encompassing system for us and allows us to run our processes around a controlled system. When we set a process, we take the WinMan and say 'that's the set process, map it into your system.'"

00:01:46 - 00:02:34 "The benefit is definitely the way WinMan are flexible, understanding the way we do things—and it's the way we do things, not the way they want us to do things. We have a really positive relationship with WinMan; they have a support portal where we can log any questions or queries. If we want to move forward with a new process, they will either show us existing functionality or offer development options. We also have consultant days where helpful experts who know the system inside-out come on-site."

00:02:35 - 00:03:11 "With our products, we need full traceability end-to-end, especially with the aerospace standard AS9120. Through the product life cycle with batch and inventory trace, I can tell you when that product was purchased, where it's been used, what customers took it, and what BOMs it's gone into. We had to do a really vigorous audit to get accreditation through HMRC, and they were really impressed with our full traceability and documentation control."

00:03:12 - 00:04:12 "WinMan CRM has been great in allowing us to improve our customer relationships and convert prospects easily. We want to start using it for campaigns and link it with MailChimp next. We currently use WinMan Go in the warehouse for managing stock movements and the Consignment app for our VMI service. A team member can go to a customer site, scan empty bins, and this imports the requirements straight into a sales order. We want to move forward by removing the need for paper pick lists and root cards entirely."

00:04:13 - 00:05:00 "One of the key benefits to WinMan is the data and data manipulation, whether from tables, reports, or business intelligence software. Employees use this data on a daily basis to make key decisions. Looking to the future, as we grow to 75 million, I see WinMan's role as being stable, allowing us to continually evolve our systems and control. I see WinMan as being a huge partner in our journey of digitalization."