Lengthy sales cycles, strict product compliance guidelines, and continuous technological advances are typical of the Aerospace and Defense market. This is a diverse and competitive sector where high quality is the key to success.WinMan ERP software is a supply chain and manufacturing system that integrates the whole business, allowing key personnel clear visibility of all operations from production to distribution. It has a range of functionality from CRM, Warehouse Management, and Reporting to a built-in Product Configurator.
The software can be programmed to allocate all good inwards and finished goods with a unique identification number. This enables full traceability from the start of the manufacturing process to the finished product.
All documentation such as contracts, technical drawings, designs, and proposals relating to the customer, supplier or partner can be attached and stored within an individual record. Outlook integration allows users to save email communications from Outlook to the relevant contact or project records.
Quality control and quality testing can be all logged within the WinMan system. Work processes or quality milestones can be put into place to ensure the necessary checks and controls are carried out. This allows any defects and costs to be easily logged, monitored, and reported.
The support ticket feature allows businesses to provide an efficient and effective customer service desk, especially ideal for those who provide an aftercare service. All prospect and customer communications can be logged and revisited at any time. A range of information can be stored, such as multiple contacts and branches, outstanding calls, projects, support cases, and all documents related to the customer.
For more than ten years, the highly functional and versatile WinMan ERP system has provided the cornerstone for our successful growth, and we are particularly proud to have grown to become no.1 in the UK marketplace by supplying our acclaimed steel access covers and grilles which are 100% British made. WinMan is as important to us as ever, now that we are aiming our innovative products not only at the home market but also at foreign countries planning serious investment in new infrastructure.
Fabweld Steel Products
Our WinMan ERP system allows me to directly and quickly access the management information I need to run the business – real-time reporting of key performance indicators such as operating efficiencies and deliveries. Vitally, more consistent pricing gives a truer margin on the work we perform. Meanwhile the system has supported our company’s strategy of investment for growth and its ability to meet delivery promises, hence strengthening its reputation in the marketplace as a reliable and trustworthy supplier. An accurate delivery date to the nearest day can now be assigned by our sales administration staff within half-an-hour of an order being placed. We proudly meet over 99% of those dates.
As a director of the business it was important to me that the system we implemented not only met our functional requirements, but also came from a supplier that was prepared to take on single source responsibility. Of all of the companies we evaluated, WinMan were the only one that ticked all the boxes.
The underlying advantage of WinMan for John Sankey was its flexibility and the ease with which it could be tailored to suit the company’s specific needs.
Our objective was to streamline data processing and substantially reduce keystrokes – a 50% reduction was the minimum target – and a lot of that keystroking was to do with assignment. The more non-value-adding activity we can take out the better.
Thomas Broadbent and Sons
For more information on how ERP can help your Aerospace and Defence business contact us for more information.
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