Continuous improvement for businesses: necessary or optional?
Wouldn't it be great to run a business which improved day by day? Traditionally many businesses tend to run on a static basis. Brands were known for their specific goods and services,...
Why do new ERP Software implementations fail?
Installing and maintaining a software solution is no small task. And when it comes to deploying a platform as complex as an ERP system, it is vitally important to take every step...
Are process inefficiencies causing more disruption than you think?
Organisations run on processes and when they are poorly designed or outdated - inefficiencies can occur, disrupt productivity and lower revenue and profit margins. Research has found...
Quick and simple ways to boost workplace productivity
Every organisation must be driven by efficiency and achievement in the form of tangible results. Less productive inputs will inevitably affect businesses and jeopardise its...
8 Tips for coordinating a successful B2B sales strategy
Selling to other businesses can be harder than selling to consumers for a number of reasons. Rather than emotional motivations, business buyers tend to be drawn to products through...
Mapping your customer journey and why it is important
A customer journey map provides essential information for all businesses - as it maps the likely or average interaction that your customer will have with your business.
Unplanned downtime: how it can cost your business
Businesses may encounter unplanned downtime for a variety of reasons. Being subject to a cyber-attack, a critical hardware failure, software crashes and corruption - the list is...
Creating a winning sales process using CRM software
Having a clearly designed sales strategy is an essential foundation for any successful sales team to build upon.