Organisational culture: why it is important for every business
Organisational culture is a staple of management training, business conferences and countless industry blogs, books and published research. So why, after so much time invested in...
How to encourage employees engagement and productivity
A business's strength often lies in its people. Employee engagement is an intelligent way you can gain real-time information on your customers, your services and your operations. Not...
Continuous improvement for businesses: necessary or optional?
Wouldn't it be great to run a business which improved day by day? Traditionally many businesses tend to run on a static basis. Brands were known for their specific goods and services,...
Why do new ERP Software implementations fail?
Installing and maintaining a software solution is no small task. And when it comes to deploying a platform as complex as an ERP system, it is vitally important to take every step...
Are process inefficiencies causing more disruption than you think?
Organisations run on processes and when they are poorly designed or outdated - inefficiencies can occur, disrupt productivity and lower revenue and profit margins. Research has found...
Quick and simple ways to boost workplace productivity
Every organisation must be driven by efficiency and achievement in the form of tangible results. Less productive inputs will inevitably affect businesses and jeopardise its...
8 Tips for coordinating a successful B2B sales strategy
Selling to other businesses can be harder than selling to consumers for a number of reasons. Rather than emotional motivations, business buyers tend to be drawn to products through...
Mapping your customer journey and why it is important
A customer journey map provides essential information for all businesses - as it maps the likely or average interaction that your customer will have with your business.