00:00:04 - 00:00:29 "Lean manufacturing is at the heart of everything we do, and I don't think we'd be able to do this without the support of WinMan. Based in Huddersfield, we're a manufacturer of domestic kitchen extractors. We employ over 45 people and we've been running since 1921."
00:00:30 - 00:01:01 "WinMan helps support lean manufacturing through the production scheduler, the CRM system, and the WinMan Go apps that we've put in place. It helps us to reduce cost, which every company needs to do. The immediate benefit of WinMan was definitely the stockholding, which appeared to reduce by £50k. Another benefit we saw was the on-time delivery; the production scheduling allowed us to give accurate due dates where previously it was running at 50%, it very quickly went to 99%."
00:01:02 - 00:01:26 "WinMan is very versatile. We make various products: standard products, large batches, small batches, and bespoke products. The system allows us to cope with any type of product coming through. It allows us to communicate easily between departments: accounts, design, manufacturing, logistics. Everybody knows how to use it, it's easy to train, and we have the benefits of having one system."
00:01:27 - 00:01:46 "WinMan provides control over our quality systems. It allows us to control the product through the system with full traceability of batches coming in and where we've sent products. I'm very confident that if we had a serial fault, we'd be able to trace any component back to any customer."
00:01:47 - 00:02:15 "Job scheduling with WinMan is a tool that helps us with bottlenecks. It doesn't eliminate them, however, it allows us to look into the future for potential problems or staffing issues. It allows us to sit back and make a decision based on the information we're getting. It's not just used for manufacturing; the customer service team uses the production schedule to give realistic due dates to the customer without speaking to manufacturing direct."
00:02:16 - 00:02:52 "We have a really good relationship with WinMan. They're not like another company where they'll just say 'this is the system and it can't be developed'. They work with you and understand your processes. With the WinMan Go apps in the warehouse, we advised on what we wanted and they developed the system around us. That allows us to pick, ship, and move stock within locations, giving us full control in the palm of our hands. It's even improved our stock-taking time from eight hours to four hours."
00:02:53 - 00:03:24 "The main benefit we've seen from WinMan Go in the warehouse is picking. We used to have a lot of errors picking the wrong components or sending them to the wrong address. Using the WinMan core system completely stops us from making those errors, to the point where we can now bring in agency staff. Before, it took too long to train them, but now they can be here for two days and use the system straight away."
00:03:25 - 00:03:54 "Our ongoing process with WinMan is to continue with lean processes and bring WinMan in to help us develop more apps. We're looking to bring in a service app for our service engineers and start looking at the CRM system to help us improve customer service. The main benefit for me is the fact that it's integrated, I can see what's going on in each department to see how well we're performing. I'd recommend it to anybody."
Business Intelligence
Customer Relationship Management
Document Management
Finance Management
Governance, Risk & Compliance
Human Resources
Planning and Scheduling
Product Data Management
Production Management
Project Management
Retail Management
Sales Management
Service Management
Small and Midsize Enterprises
Supplier Relationship Management
Supply Chain Management
Warehouse Management
e-Commerce
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