Account Manager

Head Office - Birmingham

Account Manager Job Summary

We are looking for an Account Manager to be based at our Head Office in Birmingham, to build and manage the relationships between WinMan and our exisiting customers. 

The primary role of the Account Manager is to maximize sales to the existing WinMan customer base. This will be achieved by developing relationships with customers and enhancing the customer’s experience of the WinMan product and the support services provided.

This will involve regular contact with the customers to discuss their requirements and issues and to develop action plans to improve customer utilisation of the WinMan system. This will include identification of opportunities for sales of software licences, hardware, customisations and implementation services.

Contact will be by a variety of means including on-site visits, outbound telephone calls, webinars and internal seminars.

The Account Manager will also, naturally, field enquiries and complaints from customers. The Account Manager will need to ensure that these are managed to resolution in line with Company procedure.

Qualifications, Experience and Personal Attributes

Required

  • Proven experience in building positive working relationships
  • Some past sales experience, preferrably in the B2B market
  • A professional manner when dealing with all customers via all means.
  • Ability to become adept with new technologies.
  • Excellent communication and presentation skills.
  • Full driving licence.
  • High level of numeracy and literacy.
  • Extensive UK travel (and possibly overseas).
  • Good organisational and time management skills.
  • Determined, motivated and ability to work under pressure.

Desirable

  • Bachelor’s degree or equivalent. 
  • Experience working for a software or ERP company.
  • Previous account management or B2B sales experience. 

Competitve salary, depending upon background and experience.

If you are interested in developing your ERP career and feel you are a suitable candidate for this role, please apply below with a cover letter and CV.  

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