Presence

Customer and vendors today expect reliable and accurate information on demand, 24x7. Our portals provide just that; creating a self service web presence that is fully integrated into your WinMan system. The secure extranet enhances customer and vendor relationships and creates a cost-effective solution to improve service and lower operating costs.  

Customer Portal

Presenting real-time accurate information on quotations, orders, shipments, invoices, cash and queries can only lead to increased customer service levels. Moreover, customers can print their own documents and answer their own questions, leaving more time for customer services staff to focus on more pro-active duties.

Customers have the ability to raise queries direct to your WinMan system. These may be general account queries, complaints, request for material returns or any other related query.  

Vendor Portal

Take control by exchanging up-to-date information on pricing, scheduling and fulfilment. Become aware of exceptions in delivery dates and quantities well in advance to better react and lessen their impact on your supply chain.  

Accuracy

As the information on the portal is a real-time representation of the information held in your WinMan system, it is completely up to date and accurate. As users can edit their own contact information and preferences, this too ensures that contact details are accurately maintained.  

Security

With password protection and highly secure web services, WinMan Web Portals ensures no unauthorised access to your data. Web services acts as a barrier between your WinMan system and the Portal, allowing only authorised data through. Modern encryption algorithms are employed to further ensure the security of your data.

It goes without saying that your customers and vendors will only have access to their data. Portal administrators can determine access privileges for other users and define which items they are permitted to access.